Paul Volosov founded Salisbury House to help individuals with serious and/or complex challenges live high-quality lives. Salisbury House’s primary goal is to help individuals and their families overcome obstacles and live a fulfilled and meaningful life, regardless of any and all challenges. He strongly believes Salisbury House’s success stems from following the basics – consistently doing the right thing, always offering a helping hand and continuously putting others first.
Volosov received his master’s degree in human development from the University of Maryland in 1972 and his Ph.D. in school psychology from Temple University in 1976.
After being certified as a school psychologist and as a licensed psychologist, he founded Growth Horizons in 1979, Salisbury Behavioral Health and Milestones Achievement Centers of America, now New Story Schools, in 1997, and Criticare, Inc. in 2007, each supporting people with serious and complex challenges and helping them take responsibility for themselves and others so they can live satisfying and contributing lives.
Volosov is an active member of the board of directors for The Associated Jewish Federation of Baltimore, The National Society for Hebrew Day schools and many other religious institutions.
The most rewarding aspect of working at Salisbury House for Volosov is being able to see the impossible happen every day.
When he has free time, he enjoys spending time with his family and playing with his many grandchildren.
“I am convinced that everyone can achieve a high-quality life regardless of the challenges faced. I believe that every day is a new day with the opportunity to improve and to create a new story. I write a new story for myself every time I help someone else write a new story.”
Dana Monroe, D.Ed., NCC, LCP, is the CEO for New Story Schools and Green Tree School & Services, as well as the chief clinical officer for Salisbury House. She began her tenure as a behavior specialist and has held a variety of management positions within the company.
Monroe has more than 25 years of clinical and educational experience. She received her bachelor’s degree in psychology, a master’s degree in counseling and school guidance from Edinboro University of Pennsylvania and her D.Ed. in education and curriculum instruction from the Indiana University of Pennsylvania in 2009. She is also a Licensed Professional Counselor (LPC) and a Nationally Certified Counselor (NCC).
In her free time, she is involved in The Indiana Mid-Day Rotary Club, The Summit Church and many other local community organizations.
“My passion is to create a culture and climate of personal and professional growth so we can provide the best quality service to our students and their families. I am grateful to be working with so many dedicated and amazing professionals everyday within our organization.”
Kimberly Benner has more than 20 years of experience in clinical administration and executive leadership and a background in working with children, adults and families. She started with the company in 2005 as vice president for the northeast region of Salisbury Behavioral Health (SBH).
She received her bachelor’s degree in psychology, a master’s degree in organizational psychology and a master’s degree in counseling psychology. Benner also earned her certification as a Certified Psychiatric Rehabilitation Practitioner (CPRP). She attended Cedar Crest College, Fairleigh Dickinson University and Chestnut Hill College.
She was promoted to CEO of SBH in 2009.
In her free time, she serves as a member of a variety of advocacy and advisory organizations. She also enjoys reading, working out and spending time with friends and family.
“I feel rewarded when I hear the success stories from the individuals we work with. Whether it is an adult who is able to live independently after many years in a highly structured placement, a group home child developing the skills to be able to transition to independent living, or a student who is returning to his or her home school district. The fact that our services have improved the lives of so many individuals over the years is what keeps me energized. I love being part of an agency that is continually striving to grow and improve. We are not perfect, and as humans, we can make mistakes. However, we view these times as an opportunity to learn, improve and develop into something better and stronger. Only people who think they are perfect will never look at themselves and will stay stagnant.”
Michelle Smith joined Salisbury Management in 2003 and has more than 20 years of experience in human resources management. As vice president of administration, she oversees the Human Resources, Employee Benefits and Safety and Facilities departments, and she provides support in developing and implementing administrative processes throughout Salisbury House’s companies. She also serves as compliance officer and plays a key role in ensuring compliance with all federal, state and local laws.
Smith has a bachelor’s degree in human resources management from King’s College and certification as Senior Professional in Human Resources (SPHR).
“Our employees are our greatest resource. We strive to employ the most competent, dynamic, intelligent and caring people who are driven and passionate about working with individuals with unique needs. Developing employees’ talent in a safe and supportive environment that encourages creativity is critical.”
Kevin Drennan is the vice president of finance for Salisbury Management. He joined the company as the director of financial planning and analysis in early 2018 and was promoted to his current role in late 2019.
As vice president of finance, his duties include financial analysis and reporting, budgeting, merger and acquisitions, banking and investor relations, and facilitating the company’s efforts to achieve financial growth objectives. He is also a member Salisbury House’s Executive and Investment committees.
Drennan brings with him more than 14 years of financial analysis experience, which he obtained through working for major companies including Northrop Grumman, Stanley Black & Decker and Bridgestone, among others. He earned his bachelor’s degree in economics at the University of Delaware in 2005 and obtained a master’s degree in business administration from the University of Baltimore in 2009.
Outside of work, Drennan enjoys spending time with his wife, son and daughter. He spends a majority of his free time traveling to and attending his children’s sporting or dance events. He also enjoys playing golf and cheering on the Baltimore Ravens.
“While I do not directly impact the lives of our clients, I enjoy knowing that the support we provide in the management office is ultimately helping the field operations improve the quality of care they provide.”
Linda Prell has an extensive finance and health care background and has been with the organization since November 2007 as treasurer, board of directors member and controller.
Her previous experience include SOX consultant for Kaiser Permanente regional headquarters in Rockville, MD, honorary consul for the Republic of Greece in Bahrain; secretary, board of directors member and finance manager for the Bell Helicopter dealership in Bahrain and banker at American Express International Bank in Greece.
Jennifer Brooks is the vice president of revenue cycle management and credentialing operations for Salisbury Management. She has more than 20 years of experience in the field of management and operations. Her field of expertise is in health care, HIPPA, EMR, human resources, team management, negotiations and operations.
She attended Towson University and Mount Olive College and began her career as a billing specialist in March of 1998 for Trigon BCBSVA, while her husband, a member of the U.S. Army, was stationed in North Carolina. Later, while employed at Trigon, she transitioned into the roll of HIPAA privacy officer. She was eventually promoted to network manager and, finally, provider contractor.
In July 2016, she took on her current role as vice president, revenue cycle management and credentialing operations for Salisbury Management. She currently serves on the Compliance and Upper Management committees.
In her free time, she volunteers with Autism Speaks in Maryland, District of Columbia, Virginia and surrounding areas. She also serves as PTSA president at a local high school and team mom to her child’s high school sports teams.
“We are the support to the support for our clients. It is very rewarding to know that, as a team, we have one goal and one vision, which is to provide service to our clients.”